Executive Summary
The 2025 Employee Experience Survey at Patagonian collected feedback across all business units and roles, focusing on leadership, belonging, inclusion, career growth, recognition, communication, well-being, remote work, and engagement.
110+
Total Responses
6
Countries
9
Key Pillars
Employee Net Promoter Score (ENPS)
22%
ENPS Score: Positive, with room for improvement
ENPS Distribution
Engagement Metrics
Key Engagement Indicators
Pillar Analysis
Comprehensive breakdown of satisfaction across key organizational pillars:
Pillar Performance Scores
Key Findings by Pillar
Leadership
Leadership Metrics
Belonging & Inclusion
Belonging & Inclusion Metrics
Career Growth & Development
Career Development Metrics
Rewards & Recognition
Recognition & Compensation Metrics
Strengths & Challenges
Top Strengths vs. Key Challenges
Recommendations
1. Enhance Leadership Communication
- Increase transparency about company strategy, values, and changes
- Hold regular Q&A sessions and publish leadership updates
2. Strengthen Company Culture
- Invest in cross-team integration activities (virtual and in-person)
- Revisit and reinforce core values in daily operations
3. Review Compensation & Benefits
- Benchmark compensation against industry standards
- Communicate clearly about compensation philosophy and review cycles
4. Expand Career Development
- Offer more structured feedback and mentorship programs
- Increase access to learning resources and internal mobility
5. Recognition & Well-being
- Standardize recognition programs across teams
- Continue supporting well-being initiatives and flexible work arrangements
Notable Comments
Selected anonymized feedback from survey participants highlighting key themes:
Company Culture & Values
"There are many questions about Patagonian's values, but lately I'm not sure if the values are very clear. I think we've somewhat abandoned the culture we had and entered into a more individualistic culture."
"I would like to have a clearer understanding of the company's strategy for the future and the changes that the industry is undergoing."
Compensation & Benefits
"Personally, as I work under the contractor modality, I do not have the benefit of paid vacation time."
Positive Feedback
"I am proud to be part of a company that values and promotes the professional growth of its employees."
"The remote work culture and flexibility has been exceptional, allowing for better work-life balance."